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FAQ parasitic wasps
Do you have questions about our products, their use, or shipping? Here you'll find the most important answers at a glance. If anything remains unclear, please feel free to contact us!
Ichneumon wasps are tiny insects that parasitize pest eggs. They lay their eggs inside the pest eggs, destroying them and stopping the pests from reproducing.
Yes, parasitic wasps are harmless to humans and pets. They don't sting and don't contain any toxins.
A "trigram" card is a carrier material on which the eggs of parasitic wasps are attached. These cards are used to control pest infestations.
The parasitic wasps begin attacking the pest eggs within a few days of laying out the cards. The entire process can take several weeks.
When there are no more pest eggs, the parasitic wasps die on their own.
Signs of a moth infestation include small holes in clothing or food packaging, as well as visible moths or their larvae.
Signs of a leafroller infestation are bore holes or maggots on fruit.
The cards will be securely packaged and sent by mail. Delivery in Germany is handled by Deutsche Post. Please check your mailbox regularly.
Yes, the parasitic wasps are packaged in such a way that they can survive even in cold temperatures.
Subsequent deliveries are made automatically, so tracking is often not available. If you have any questions, please feel free to contact us at any time.
Live beneficial insects are non-returnable. However, we're happy to help you with any problems.
Shipping information
- Fresh shipping: Orders from Monday to Thursday are shipped fresh daily.
- Weekend orders: Orders placed after 9am on Thursday will be shipped the following Monday to ensure the freshest beneficial insects.
Place the cards near affected areas, such as closets or pantries. The parasitic wasps actively search for pest eggs.
No, the cards don't need to be opened. Simply lay them out as they were delivered.
Treatment typically takes several weeks. The cards should be replaced every three weeks until the infestation is completely eliminated.
Lay out the cards immediately upon receipt and avoid using chemicals near the cards.
Please refer to the respective product descriptions. There we explain how many cards you need.
Ichneumon wasps only move short distances, so it's important to place the cards in close proximity to the infestation.
Yes, pheromone sticky traps can be used in parallel to catch adult pests.
Yes, it's possible for the parasitic wasps to be dormant in the packaging. Lay out the cards as instructed to allow them to hatch.
The treatment lasts several weeks, as the parasitic wasps must continuously parasitize new pest eggs. A shorter application is often not sufficient to completely eliminate the infestation.
Infested food should be disposed of to stop the moths from multiplying and to ensure the effectiveness of the parasitic wasps.
Foods such as flour, grains, nuts, and dried fruits are often infested with moths. Infested foods should be discarded.
Common types of moths in households are food moths and clothes moths.