Nematodes are proving to be more resistant to heat than often assumed. Thanks to secure shipping packaging, our SF nematodes can easily survive unrefrigerated shipping for up to a week, even during the summer months. Therefore, we rely on environmentally friendly delivery without cooling pads and unnecessary packaging waste.

The nematodes will be delivered directly to your mailbox in an envelope . Even for orders containing other products, we ship our nematodes in a separate envelope. This ensures fast and secure delivery. For this reason, unfortunately, the nematodes cannot be delivered to packing stations .

Yes, ideally, nematodes should be applied immediately upon receipt. They can be stored in a refrigerator at 4–8°C for a few days (see packaging).

Our nematodes are enriched with a biological substrate that sometimes changes shape during transport and due to temperature fluctuations. This may make them appear mushy or clumpy, but they are still perfectly normal and fully functional .

If you add the product to water and stir well, you will notice that everything dissolves well and can be used without any problems.

Live beneficial insects are non-returnable. However, we're happy to help you with any problems.

Shipping information

• Fresh shipping: Orders from Monday to Thursday are shipped fresh daily.
• Weekend orders: Orders placed after 9am on Thursday will be shipped the following Monday to ensure the freshest beneficial insects.

The nematodes are mixed with water and applied to the affected areas using a watering can or a spray system. The soil should be thoroughly moistened beforehand.

One application is usually sufficient. In cases of severe infestation or recurrence, a second application can be performed after approximately two weeks.

Nematodes require soil temperatures between 12–25 °C and a consistently moist environment – ​​at least for several hours after application.

Nematodes are suitable for use in flowerpots, beds, lawns and greenhouses – both indoors and outdoors.

After controlling their host larvae, the nematodes slowly die when no new pests are present.

Yes, nematodes can be combined with other beneficial organisms such as predatory mites or parasitic wasps, as long as their habitats do not overlap.

Please contact us directly with a photo of the delivery and your order number.

Yes, each shipment includes instructions on how to download it digitally from our website.

Yes, our nematodes can also be used to treat pest infestations on crops such as vegetables. They are completely harmless to humans and pose no health risk , even if accidentally ingested.

No, our nematodes cannot be overdosed . They control pests until there are no more hosts, and then die off on their own. The exact application rates are listed in our digital instructions.

Yes, nematodes are a recognized means of biological pest control and are suitable for organic farming.

The clay powder or gel is harmless and can be easily spread in the garden or disposed of in the household waste.